As we welcome a new year, we look back at the vital role we played in the world's response to the COVID-19 pandemic and reflect on an extraordinary year in 2020.
From our commitment to taking people home and accumulating unrivaled experience of how to safely and reliably carry passengers, to introducing innovative products onboard and leading the recovery of global travel - 2020 was a year like no other.
We will continue to be by your side, offering unwavering support so you can travel confidently with the airline you can rely on.
Travel sustainably
We are proud to offer you a sustainable solution for your travel plans by flying a fuel-efficient fleet of Airbus A350's and Boeing 787's, each with an average age of 2.5 years. You can now voluntarily offset the carbon emissions associated with your journey when booking tickets online.
Plan ahead with guaranteed flexibility
No matter where the year takes you, we have you covered with guaranteed flexibility throughout 2021 for tickets issued before 30 April 2021.* Benefit from unlimited date or destination changes and fee-free refunds as you plan your next adventure.